Operating in Kansai

Non-Governmental Organizations
Institution	Issues covered	Services offered	Languages	Contact information	Schedule
Young Women's Association of Kyoto - Asian People Together (Kyoto YWCA-APT)	- Legal issues - Welfare issues - Visa status - Marital problems - Domestic violence - Abusive work situation (injury at work) - Education and more.	- Information service - Provide support by specialist groups, such as lawyers and visa specialists - Escort to avoid language difficulties in public offices.	- Japanese - Chinese - English - French - Filipino - Thai - Korean etc.	Telephone: 075-451-6522 E-mail: apt@kyoto.ywca.or.jp Website: http://kyoto.ywca.or.jp/en/helpline/	Mondays 13:00 - 16:00 Thursdays 15:00 - 18:00
Center for Health and Rights of Migrants (NPO CHARM)	- Health issues (especially HIV/sexually transmitted diseases)	a) Multi-language program 1. Telephone consultation for HIV/sexually transmitted disease 2. Face-to-face consultation for people living with HIV and their partner 3. Accompanying service to government offices and hospitals for people living with HIV and their partner 4. HIV Medical Interpreting Service b) HIV program 5. HIV counselor dispatching service 6. Overseas HIV information 7. Group meetings for people living with HIV and surrounding people 8. Group meetings for HIV positive women 9. SPICA group meetings for HIV positive and recovering drug users c) Community Health Consultation for Foreigners	- English - Spanish - Chinese - Filipino (Tagalog) - Korean - Portuguese - Vietnamese - Nepalese - Indonesian - Thai	Consultation for HIV/sexually transmitted disease: Telephone: 06-6354-5901 General inquiry: Phone/fax: 06-6354-5902 Website: www.charmjapan.com/en/programs/	Tuesdays 16:00 - 20:00 English. Spanish. Portuguese Wednesdays 16:00 - 20:00 Chinese Thursdays 16:00 - 20:00 English, Filipino (Tagalog)
NGO Network for Foreigners Assistance Kobe (GQNet)	- Visa status - Labor issues - Social security - Education - Domestic violence, etc.	- Telephone consultation - Provide interpreter who will accompany to relevant organizations to solve problems.	- English - Spanish - Portuguese - Filipino - Chinese - Vietnamese - Russian ※ reservation needed for consultation in - Chinese - Vietnamese - Russian	Telephone: 078-232-1290 Website: https://gqnet.jp/hotline-english.html Address: 1-28-7 Nakayamate-dori, Chuo-ku, Kobe, Hyogo 650-0004	Multilingual consultation hotline: Friday 13:00 - 20:00 Hyogo Multicultural consultation center: Saturday, Sunday 09:00 - 17:00
Rights of Immigrants Network in Kansai (RINK)	- Visa - Marital problems (divorce) - Labor issues - Social security, etc.	Consultation service: - Telephone - In person - Online (Online service limited to Vietnamese, Filipino, and Indonesian)	- Spanish - English - Chinese - Vietnamese - Thai - Filipino	Multilingual telephone consultation : 06-6476-8228 Online consultation: https://rink-osaka.com/onlineconsult/ E-mail: rink@a.email.ne.jp Website: https://rink-osaka.com/ Address: JAM West Japan Hall 1-6-3 Tosabori, Nishi-ku, Osaka. 550-0001 (5 minutes from [Higobashi] Subway station)	Multilingual telephone and personal consultation: Monday Thai 13:00 - 18:00 Tuesday Spanish 14:00 - 20:00 Wednesday Chinese 14:00 - 17:00 Thursday Vietnamese 14:00 - 17:00 Friday Spanish 14:00 - 17:00
Social Action Center of the Catholic Diocese of Osaka (SINAPIS)	- Visa - Marriage problems (divorce) - Medical care - Education - Workers' compensation - Refugee application	Consultation service: - Telephone - In person - E-mail Visit to detention facilities	- Spanish - Vietnamese - Filipino - Chinese - French - English - Indonesian	Telephone: 06-6942-1784 Refugee migrant hotline: 06-6941-4999 (available anytime) E-mail: sinapis@osaka.catholic.jp Website: www.osaka.catholic.jp/no_side/sinapis20.html Address: 2-24-22 Tamatsukuri, Chuo-ku, Osaka 540-0004	General consultation: Daily 10:00 - 17:00 English interpretation service: Tuesday, Wednesday, Thursday 9:00 - 17:00

Supported by local governments
Institution	Issues covered	Services offered	Languages	Contact information	Schedule
Association for Toyonaka Multicultural Symbiosis (ATOMS)	- Marriage (divorce) - Labor - Daily life - Health care - Human rights violations, etc.	Consultation service: - Telephone - In person	- Chinese - Korean - Filipino - Thai - English - Indonesian - Spanish - Vietnamese - Nepalese - Japanese	Telephone consultation: 06-6843-4343 Personal consultation: 06-6843-4343 (reservation is adviced) E-mail: atoms1@a.zaq.jp Website: https://www.a-atoms.info/foreigners/info.php?lang_id=2 Address: 6F, Etre Toyonaka 1-1-1-601, Tamai-cyou, Toyonaka City, Osaka 560-0026	Monday, Tuesday, Thursday, Friday 11:00 - 16:00 (closed during Wednesdays, Holidays and year-end and start-of-the-year） Saturday 13:00 - 16:00 Tanslation services: Thursday, Friday (on site translation) Monday, Tuesday, Saturday (over the phone translation) Telephone consultation: Friday 11:00 - 16:00 On site consultation: Monday, Tuesday, Thursday, Friday 11:00 - 16:00 Saturday 13:00 - 16:00
Hyogo International Association Information and Advisory Service Center (HIA)	- Daily life problems and other concerns	Consultation	- English - Chinese - Spanish - Portuguese - Japanese ※ Consultation via external interpreters are available in: - Korean - Filipino - Indonesian - Thai - Nepalese - Vietnamese - Malaysian - Burmese - Khmer - Mongolian - Sinhale - Hindi	Telephone: (078) 382-2052 Fax: (078) 271-3270 Website: https://www.hyogo-ip.or.jp/en/infocenter.html Address: 6F, Kobe Crystal Tower 1-1-3 Higashikawasaki-cho, Chuo-ku, Kobe 650-0044	Monday - Friday 09:00 - 17:00 Free Legal Advice by Lawyers: Monday 13:00 - 14:00, 14:00 - 15:00 (make a reservation by Friday, 4 PM via telephone) Consultation on Immigration and Residence Management: Immigration bureau staff may be consulted for advice (in person only). Every third Thursday of each month 13:30 - 14:30 14:30 - 15:30 15:30 - 16:30 ※ Reservations are required for consultations.
Nara Prefecture International Citizens Center	- Problems or worries in everyday life, administrative matters	- Consultation General affairs Desk: - Free consultation for foreign residents - Multilingual information - Promotion of international exchange and cooperation International exchange salon: - Workshops and Seminars for international students - Distribution of free entrance coupon booklet	- English - Chinese - Portuguese - Japanese	Telephone: 0742-81-3420 Fax: 0742-81-3321 Skype link for consultation: https://join.skype.com/invite/we4c5oZ2fPvU E-mail: gaikokujinsoudan@office.pref.nara.lg.jp Website: http://www.pref.nara.jp/31957.htm Address: 2F, Silkia Nara 8-1 Sanjo Honmachi, Nara city	Consultation service: Monday, Tuesday, Thursday, Friday 9:00 - 12:00, 13:00 - 17:00 Japanese Monday to Friday English Monday and Friday Chinese Tuesday and Thursday Portuguese Monday and Friday
Osaka Information Service for Foreign Residents (Osaka Foundation of International Exchange - OFIX)	- Visa status - Labor and employment - Medical - Welfare - Education - Other general matters related to daily life	- Information and advice on a wide range of issues - Consultation with a specialist regarding resident status and legal matters - Interpretation service: - English - Chinese - Korean - Portuguese - Spanish - Thai - Filipino - Vietnamese - Indonesian - Nepali ※ available upon prior request.	- Chinese - Korean - Filipino - Thai - English - Indonesian - Spanish - Vietnamese - Portuguese - Japanese - Nepali	Telephone: 06-6941-2297 Fax: 06-6966-2401 (only for Japanese and English) E-mail: jouhou-c@ofix.or.jp (only for Japanese and English) Website: www.ofix.or.jp/life/english/ Address: 5F, MyDome Osaka 2-5 Hommachibashi, Chuo-ku, Osaka	Monday & Friday 9:00 - 20:00 (except national holidays, appointment required after 17:30) Tuesday, Wednesday & Thursday 9:00 - 17:30 (except national holidays) 2nd and 4th Sunday of the month 13:00 - 17:00 (appointment required)
Osaka International House (Osaka I-House)	- Administrative matters - Visa status - Labor - Medical treatment - Welfare - Education and others - Information with regards to daily life and institutions that give professional advice on certain fields.	- Provide information via phone and e-mail (personal consultation - suspended at the moment due to COVID-19) - Professional consultation - legal, visa and labor issues	- English - Chinese - Korean - Vietnamese - Japanese - Filipino (Tagalog is only available on Tuesday, Wednesday, Thursday)	Telephone: 06-6773-6533 E-mail: center@i-house.or.jp soudan@ih-osaka.or.jp (for questions regarding consultation) Website: www.ih-osaka.or.jp/english/information_center Personal consultation: suspended	Monday - Friday 9:00 - 19:00 Saturday, Sunday & holidays 9:00 - 17:30 （※Excluding new year holidays） Professional consultation: Legal consultation (general) Every 2nd Tuesday of the month 13:00 - 16:00 Legal Consultation (Osaka City Residents Only) Every 1st, 3rd Wednesday of the month 13:00 - 16:00 (1st Wednesday) 17:00 - 20:00 (3rd Wednesday) Immigration consltation Every 3rd Tuesday of the month 13:00 - 16:00 Visa Consultation Every 2nd, 4th Wednesday of the month 13:00 - 16:00 (2nd Wednesday) 17:00 - 20:00 (4th Wednesday) ※Japanese can also consult about problems related to foreigners, such as employment and international marriage ※Please be adviced to call ahead due to some scheduling changes may occure
Kyoto Prefectural International Center (KPIC)	- Children's education - Childbirth - Welfare - Medicine and healthcare - Employment - Visa status - International marriage - Divorce - Inheritance, etc.	Consultation	- English - Chinese - Korean - Vietnamese - Nepali - Indonesian - Filipino - Thai - Portuguese - Spanish - Khmer (Cambodian) - Myanmar - Mongolian - Russian - Malay - Sinhala - French - German - Italian - Japanese	Telephone: 075-681-4800 E-mail: soudan@kpic.or.jp Visa consultation: Website: https://www.kpic.or.jp/english/information/counseling.html E-mail: visa@kpic.or.jp (reservation needed via email, contact 1week before if you require an interpreter) online application form: https://forms.office.com/pages/responsepage.aspx?id=vySkYXxbHkeXcwTjpGwCaPrpVsN4fvVDtEshspHQCh5UMlZETFJHNDYxTk5ZTVZKS1E2NlBHVkNYTC4u Legal consultation: online application form (for consultation): https://forms.office.com/pages/responsepage.aspx?id=vySkYXxbHkeXcwTjpGwCaPrpVsN4fvVDtEshspHQCh5UMjlCNEY1VEg2NU80S1lPRU83QzhIV01BVC4u Online/Zoom consultation: (Online consultation available via email reservation (soudan@kpic.or.jp)	General consultation: Wednesday - Monday 10:00 - 17:00 (Closed on Tuesday, Holidays, and new years (12/29 - 1/3) Visa consultation: 4th Sunday of every month 13:00 - 16:00 (30 minutes per consultation） Legal consultation: consultation date and time will be decided upon discussion Online/Zoom consultation: 10:00 - 17:00
Kyoto City International Foundation (KCIF)	- Legal procedures - Marriage (divorce) - Traffic accident - Visa application - Administrative procedures - Taxes - Social insurance - Pensions - Labor conditions - Mental health issues - Interpretation service - Counseling Service for Non-Japanese	Consultation	- English - Chinese and other languages	General conseling: Telephone: 075-752-3511 Website: https://www.kcif.or.jp/web/en/support/counselling/ Website: https://www.kcif.or.jp/web/en/support/ Interpretation consultation: Telephone: 075-752-1166 Website: https://www.kcif.or.jp/web/en/support/govtinterpreting/ Medical intrepreter: https://www.kcif.or.jp/web/en/support/medicalinterpreting/ (see schedule in hospitals)	Interpretation Service: English Tuesdays, Wednesday, Thursdays 9:00 - 17:00 Chinese Wednesdays, Fridays　 9:00 - 17:00 Legal Advice and Guidance on Immigration Procedures Twice a month 13:30 - 16:00 (Consultation duration: about 30 min.) Counseling: Four times a year 13:00 - 17:00 (Consultation duration: about 30 min. For Mental Health, about 60 min.) (Refer to website for consultation schedule)
Shiga Foreign Residents Information Center (Shiga Intercultural Association for Globalization - SIA)	- Labor - Medical care - Education, etc.	Consultation service: - Telephone - E-mail - In person	- Japanese - Portuguese - Spanish - English - Filipino - Vietnamese ※ Other languages maybe requested by telephone	Telephone: 077-523-5646 Fax: 077-510-0601 E-mail: mimitaro@s-i-a.or.jp Website: https://www.s-i-a.or.jp/en/counsel Facebook: https://www.facebook.com/siabiwako Address: 2F, Piazza Omi, 1-1-20 Nionohama, Otsu, Shiga 520-0801	Monday - Friday: 10:00 - 17:00 (Closed on weekends, public holidays and new years)
Wakayama International Exchange Center	- Issues on living in Japan for non-Japanese residents - international exchange and studying abroad for citizens in the prefecture	Consultation ※ reservation required for personal consultation	- Filipino - English - Chinese - Vietnamese	Telephone: 073-435-5240 Fax: 073-435-5243 E-mail: wa-world@wixas.or.jp Website: https://wak-kokusai.jp/en/zigyou/consultation/ Facebook: https://www.facebook.com/wixaswak	Thursday - Tuesday 10:00 - 16:00 (Closed on Wednesdays and national holidays) English: 10:00 - 16:00 (Thursdays - Tuesdays) Filipino: 10:00 - 16:00 (Mondays, Thursdays, Saturday) Chinese: 10:00 - 16:00 (Mondays, Thursdays, Saturdays) Vietnamese: 10:00 - 16:00 (Thursdays, Sundays)